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Too firm. It's impossible to even massage your back with it, let alone the décolletage area. It might work for the heels though.
The brush is excellent, it cleanses the skin well and is not too harsh. The only downside is that it arrived completely crumpled, and I had to wash it to straighten the bristles - that's why I'm giving it 4 stars. The delivery took a very long time, more than two weeks.
This brush is very good, it has a moderate stiffness. It was delivered quickly. In real life, the color is more pink.